General Manager
Taste of Belgium Austin Landing
General Manager
Full Time • Taste of Belgium Austin Landing
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Job Summary
The General Manager is responsible for delivering clear direction, leadership, and support to the bistro team to ensure that Taste of Belgium continues growing bistro sales and profits. The General Manager focuses on developing a culture of pride that consistently delivers quality-obsessed guest service and food while ensuring compliance with policies, procedures, and regulatory requirements.
Responsibilities include, but are not limited to
The General Manager is responsible for delivering clear direction, leadership, and support to the bistro team to ensure that Taste of Belgium continues growing bistro sales and profits. The General Manager focuses on developing a culture of pride that consistently delivers quality-obsessed guest service and food while ensuring compliance with policies, procedures, and regulatory requirements.
Responsibilities include, but are not limited to
- Sales and Profitability - Challenge and inspire bistro teams to achieve positive business results, including the delivery of outstanding guest experience, achievement of sales goals, and adherence to expense budgets including labor and cost of goods sold.
- Administrative Support - Administration and oversight of operational software & systems, including but not limited to, point of sale, inventory management, employee engagement, employee onboarding, customer reservations, and customer loyalty app.
- Facilities Oversight - Ensure that all TOB properties and equipment remain in good working condition and up to company standards through the monitoring and coordination of repairs, routine maintenance, and coordination with vendors.
- Talent Management - Assertively direct and motivate all team members in order to achieve the operational goals of Taste of Belgium. This includes maintaining proper staffing pars, ensuring all team members receive ongoing formal and informal performance coaching, and continuously advising teams of employee procedures and guidelines. Lead a positive team environment by recognizing and reinforcing individual accomplishments. Lead succession planning by identifying talent internally and externally.
- Culinary Support - Collaborate with Chef on new menu rollout which includes training and execution within the bistro location.
- Marketing - Adhere to and execute on marketing brand guidelines and directives which include menus, uniforms, initiatives, and brand collateral.
- Other duties as defined by executive management
Qualifications
Required
Required
- Strong knowledge and understanding of restaurant
- Proficient in Microsoft Word and Excel, as well as, POS systems
- Well versed all applicable restaurant regulatory areas including: employee safety, food safety, HAACP, wage & hour
- General knowledge of functional support areas, including H.R., training, marketing, and business development
- Successful progressive restaurant management experience
- Expertise in hiring, staffing, and training
- Ability to achieve results through effective leadership skills that include the ability to coach, motivate and mentor managers and hourly teams
- Strong delegation experience including holding others accountable
- Articulate and solid communicator with preferred experience communicating across a dispersed group of team members
Preferred
- Bachelor’s degree or an equivalent combination of education and progressive experience
- 3+ years of GM experience that includes BOH training
Compensation: $60,000.00 - $70,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Taste of Belgium is a restaurant group of Belgian-inspired eateries. We take traditional Belgian recipes and we twist them; we take American classics and we Belgianize them.
In 2007, Jean-François Flechet brought back a 120lbs cast iron waffle maker from his native Belgium. He began baking the waffles he grew up with at the back of a produce store at Findlay Market. After a few weeks, the store was congested with waffle-eating-people and Jean-François was told he needed to find a new home.
The little waffle place grew, one waffle at a time to become a new Cincinnati favorite. From one person and a waffle iron, Taste of Belgium expanded into multiple food establishments including the Findlay Market location and six full-service Bistros serving breakfast, lunch, dinner and a unique weekend brunch with a large selection of Belgian beers.
You might have seen Taste of Belgium featured at the Great American Ballpark as the official waffle of the Cincinnati Reds or on Food Network’s Diner’s, Drive-ins & Dives. With national recognition, Taste of Belgium is becoming a Cincinnati staple and food lovers destination.
Taste of Belgium draws on its Belgian heritage to create a one-of-a-kind, Belgian-inspired, locally infused culinary experience. We thumb our nose at convention and treat our guests and their taste buds to unexpected combinations and unorthodox preparations.
Belgians would be disturbed by the idea of eating a Liège waffle with fried chicken and hot sauce. The French would be upset that we Belgianized their “galettes Bretonnes” by adding beer to the buckwheat crêpe batter. And the old-grain Belgian Genever we use in many of our handcrafted cocktails can rival any Cachaça to make the perfect Caipirinha.
We believe elegant cuisine can be served with a down-to-earth attitude and humble foods can be served elegantly.
We take the food we create and the service we provide very seriously, but not ourselves.
Waffles, Chicken, Beer. Eat Like a Belgian, Drink Like a Belgian, Live Like a Belgian!
– Jean-François Flechet
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Salaried Employees
* Short- and Long-Term Disability
* Life Insurance
* Dental, Medical
* 401K with Match
* Additional Vacation Time for Non-Smoker Employees
* Wellness plan
* Referral Program
* Paid Time Off
* University of Cincinnati Tuition Reimbursement (for hourly and salary employees)
Hourly Employees
* Flexible Schedule
* Pay on Demand
* Advancement Opportunities
* Generous Employee Discount